RETURN AND REFUND POLICY FOR PERISHABLE PRODUCTS
Thank you for shopping with us! Please read this policy carefully before placing an order.
1. NO RETURNS or EXCHANGES
Due to the nature of our food products — including but not limited to perishable, consumable, and hygiene-sensitive items — all sales are final.
We do not accept returns, exchanges, or refunds once an order has been placed or delivered.
2. WHY WE DON'T ACCEPT RETURNS
Food products have strict safety and quality standards.
For the safety and health of our customers, returned food items cannot be resold or reused, and therefore we cannot accept them back.
ITEMS THAT YOU CAN'T RETURN
Some products are non-returnable, such as the following:
- Perishables
- Products that may pose potential health and safety risks if returned
- Products with shipping restrictions
- Customized products made specifically for you
- Redeemable products
- Amazon Pharmacy products
- Pet medication products
- Certain digital products
- Automobiles
3. DAMAGED, DEFECTIVE, or INCORRECT ORDERS
If your order arrives damaged, defective, or incorrect, we want to make it right.
To request a replacement or refund in these cases:
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Contact us within 48 hours of delivery
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Provide:
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Your order number
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A description of the issue
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Clear photos showing the damage or problem
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We will review your request and respond within 2 business days.
Examples of acceptable claims:
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Product arrived broken or leaking
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Product significantly different from what was ordered
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Product spoiled on arrival
4. HOW TO SUBMIT A CLAIM
You can reach our support team through:
Email: info@carnivoresolutionsinc.com
Please include your order number and photos with your message for fastest service.
5. REFUNDS and REPLACEMENTS
Once your claim is approved, we will, at our discretion:
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Issue a replacement
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OR provide a refund
Refunds, if issued, will be processed using the original payment method and can take up to 7 business days to appear on your statement.
6. SHIPPING & DELIVERY DELAYS
We are not responsible for shipping delays caused by carriers, weather, or customs.
Delivery estimates are approximate and not guaranteed.
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